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General FAQ’s

First you need to register with us by sending us your requirements. After registration we will check your request and you will receive an email with available stock and the prices.

Title and risk of loss to any merchandise pass to the buyer. The consignee must file claims with the carrier for damage in transit. Claims are handled directly between the shipper, consignee and the carrier. European Scrap is not involved in the actual claims process and has no influence on the carrier's claim decision. Claims with the carrier must be filed within 90 days of delivery. The claimant should only file for loss or damage on the product which was shipped.

Mostly we prefer to deal in Euro currency, but it can be discussed based on the delivery location and payment method. Currently, we don't accept online payments and therefore; bank transfer is the best solution to avoid any delay and make the deal transparent.

The purchaser is responsible for and shall pay the cost of any and all shipping. This includes trucking, special handling (residential delivery, litigate, and call for appointment), duties, and clearing cost. European Scrap can arrange shipping services at discounted rates.

There are no warranties on our stock lots or used products and purchases cannot be returned, unless there is a warranty time specified in the offer description. All product from used stock are sold "as-is where-is". This fact is reflected in the deeply discounted price for used products and stock lots.

We don't offer guaranttee for every product. But, for selected products we offer a guaranttee of 1-2 years depending on the stock and brand. All information about the guaranttees will be mentioned on the quotation that we send to our prospecting clients.

Here at European Scrap we make sure that we publish only the available stock. But, sometimes it is not possible for us to remove the stock information from our website. Therefore, we request you to send us an email to check the latest available stock with exact quantity and price.

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